Richard in Albuquerque2018-10-20 09:55:00
We installed the medium-sized door about ten years ago during a house remodeling. This one goes from the kitchen to the garage, and we installed it in the wall, rather than the door. Because the wall is much thicker than a door, the included mounting screws were too short. No problem, however, because we simply used wood screws to secure each half of the dog door to the wall studs.We recently purchased (what I thought was) the identical dog door for installation between the garage and the back yard patio. The only apparent difference was that the new one was painted white whereas the original was bare aluminum. Since our kitchen walls are white, I assumed that I could simply install the new door in the kitchen for a better color match. However, the new door was slightly larger, and would not fit in the hole, so I just reinstalled the original aluminum-colored door in the kitchen. No biggie. Installation of the new (white) door in the garage/patio was simple, following the enclosed instructions and template for the cut-out. The two halves of the door are held together with a plastic screw, which goes through a flat nut. This device is designed in such a way that you can install it on doors of varying thicknesses, and then snip off the extra length of the plastic screw. Problem is, you've got to be careful not to over tighten the screw, because it will (and in my case, did, twice!) snap off. To be fair, the instructions caution you not to use a power screwdriver (which I did), but rather to hand tighten the screw so as not to break it. TAKE THIS INSTRUCTION SERIOUSLY. If you do happen to snap off the head of the screw, there's a simple work-around: just find a small nut that will thread onto the remains of the screw and try again. I see that some posts have been critical of the use of the plastic screw, but I think it's actually an ingenious device because the "extra" end of the screw can be snipped off with wire cutters so that it's flush against the frame. (A metal screw would require a hacksaw). I would suggest, however, that the manufacturer include an extra plastic screw -- or in my case, two -- in the (likely?) event that you'll snap off the head on your first try. By the way, Luna, our poodle mix rescue dog, loves it and learned to use it on her first try.
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